How long will it take to receive everything (albums, DVDs, etc)?
Each of our photography packages includes one or more of our magazine style albums. We make these albums in our studio here in Bali, so we can have them finished for you in only two to three days to take home with you.
Will I get everything you shoot or only the images used in the albums?
We will also give you everything we shoot on USB Drive in high resolution JPEG so you can make as many copies and prints as you want at home. (We can provide TIFF or RAW files by special request).
What cameras do you use?
We shoot with a variety of Nikon bodies (D700, D7000, D3s and D800) and lenses (10mm f2.8, 17-55mm f2.8, 70-200mm f2.8, 35mm f1.4, 24-70mm f2.8, 85mm f1.4, 12-24mm f4, 80-20mm f2.8).
How many photographers should I expect?
We always shoot with at least two photographers. This ensures that we can get every moment and also various angles of the same moments. Our photographers are unobtrusive and fun to work with.
Who will our photographer be?
This will depend on our schedule. We always shoot with one lead photographer assisted by one staff photographer.
Can I get a discount if I only need one photographer?
No, unfortunately not. It is our policy to always shoot with a team of two as this ensures appropriate back-up should anything go wrong with the camera (it has never happened, but we like to play it safe).
Can we customize the package?
Yes, absolutely. We are happy to work with you to design a package that best suits your needs and expectations.
Can we communicate our style preferences?
Yes, absolutely. As we do all of the editing in-house, we are happy to follow your lead for any style or design preferences you might have as to the shoot, the editing and the album making. You are welcome to send us links and images that highlight the "look" you hope to achieve.
Are there any hidden or additional fees?
No, there are no additional or hidden fees. Please do note that some locations for the pre-wedding, honeymoon and family shoots do charge entrance fees, and these need to be paid for by the client.
What are the deposit and payment options?
For the deposit, we completely understand that everyone finances their shoot differently, so we leave the amount of the deposit at your discretion as we see this as a good-faith rather than financial arrangement. We accept deposits by bank transfer or Paypal. You are also welcome to make several payment installments leading up to the shoot if this is convenient for you.
Can we choose our own music for the wedding video?
Yes, absolutely. We encourage you to do so.
Do we need to have a meeting before the shoot? Is there an additional fee for this?
There is no fee for a meeting before the shoot. Having a meeting will depend on your schedule. We are more than happy to arrange to meet with you (generally most of our clients find that it is convenient for us to come visit you at your hotel), but we can also communicate through email and Skype before the shoot to ensure that all of your questions have been answered.
Can we choose the locations for the pre-wedding, honeymoon and family shoots?
Absolutely. We are happy to shoot anywhere on Bali. We do need to ensure, however, that the itinerary is feasible within the given time frame.
Is a make-up artist and hair stylist included?
Our in-house stylist, Veronika Ani, is included in our Platinum and Titanium pre-wedding shoots only. We are happy to add a stylist to any of the other shoots (for a fee) and she is also available for weddings and family portraits.
What do you suggest that we wear for the pre-wedding and honeymoon shoots?
We suggest that you bring a variety of casual and formal wear that you feel comfortable and confident wearing. It is great to have at least one outfit for each location.
Do you provide gown and tuxedo rental?
None of our packages include gowns or tuxedos, but we do have a collection of affordable rental gowns and tuxedos for the pre-wedding and honeymoon shoots. We can also provide Balinese costumes at no extra charge.
Where and how do I change my wardrobe at each location?
Some of the locations have fitting rooms, for others we can set up a mobile changing station. The stylist and crew can also assist with wardrobe changes.
Do you charge for props like balloons, candles, flower petals, umbrellas or kites used in the photography session?
We have a number of free props that we can include in the shoot for no extra charge. These include an Antique bicycle, Vespa, Chinese umbrellas, Balinese umbrellas, Imitation bouquets, sand toys, kites, vintage suitcases, balloons, candles, a flower carpet, Balinese costumes, blackboards, short veils and accessories. If you would like a fresh bouquet, we can arrange this, but generally the flowers don't last long in the heat, so it is advised to have the imitation bouquet.
Didn't find your question answered above? Just contact us and we will be happy to help!